TUMBox - FAQ
What are TUMBoxes?
TUMBoxes are weekly fruit, vegetable, mixed produce, and recipe boxes designed for New Zealand households. They provide fresh, locally sourced produce in portions sized for couples and families, delivered across Auckland.
How do TUMBoxes work?
You choose the box size that matches your household, place an order online, and receive fresh produce delivered to your door. There are no subscriptions or lock‑ins — order whenever you need a weekly top‑up.
What types of boxes can I order?
TUMBoxes include fruit boxes, vegetable boxes, mixed fruit and vegetable boxes, and recipe boxes with step‑by‑step recipes. Each box is portioned to last a full week.
Who are TUMBoxes designed for?
TUMBoxes are designed for couples, families, flats, and busy households who want fresh produce without supermarket trips. Box sizes are available for 2, 3, 4, and 5 people.
What comes in a TUMBox?
Each TUMBox includes a curated selection of seasonal fruit and vegetables. Mixed boxes include both. Recipe boxes include pre‑portioned ingredients and easy recipes for home‑cooked meals.
Where does TUMBoxes deliver?
TUMBoxes deliver across Auckland, including the North Shore, Central Auckland, West Auckland, East Auckland, and South Auckland. Delivery areas continue to expand.
Are TUMBoxes fresh?
Yes. All produce is sourced from trusted local growers and markets. Boxes are packed fresh on the day of delivery to ensure maximum quality and shelf life.
Do I need a subscription?
No. TUMBoxes are flexible and commitment‑free. Order once, weekly, or whenever you need a fresh top‑up.
Are TUMBoxes good value?
Yes. TUMBoxes are designed to replace supermarket produce shopping with fresher, better‑portioned, and more cost‑effective weekly boxes.
Can TUMBoxes help with weekly meal planning?
Yes. Mixed boxes and recipe boxes are designed to support weekly meal planning with balanced produce, easy cooking options, and predictable portions.
Are TUMBoxes suitable for families with kids?
Yes. TUMBoxes include family‑friendly fruit and vegetables that work for lunchboxes, snacks, dinners, and weekend meals.
How are TUMBoxes packed?
All produce is packed in recyclable cardboard boxes with careful cushioning to protect delicate items during delivery.
Can I customise my TUMBox?
TUMBoxes are pre‑designed for consistency and value, but seasonal variations may occur. Customisation options may be added in future.